Our factory-trained gas detection expert, with over 10 years experience working with portable gas detection products
GAS DETECTORS SAVE LIVES. That's serious business. When you're out in the field you need to be sure you've got the right unit in your hands,
that it's setup properly and that you know how to use it. When its in service, you need to be sure you've got the right parts on hand to get it quickly back in
the field if it needs service or calibration. You need confidence that the spares and replacements you're ordering are right - the first time.
For all that, you need someone factory trained.
Shauna Park is our factory trained gas detection expert. In fact, she used to work for the manufacturer. Now she works for us: using her 10 years of gas detection experience and all that knowledge she's acquired to support customers just like you. It's a safe bet she can answer any question about the products on your first phone call or email. Sensor capability, calibration gas, spare parts, pricing, availability … straight from memory … like only someone factory trained can do.
Give it a try. Ask her any question. You'll have an accurate response, probably quicker than you think. And if you prefer to use the phone, it's no problem. Call her toll free at 1-877-766-5412 - ask for her by name.
Shauna Park is our resident expert on all things gas detection. Between five years with the manufacturer BW and another five selling the units here at Optimum she knows the industry inside and out.
Calibration is an important step to making sure your gas detector will sound the alarm when the proper threshold is passed. You can do this in the field using a calibration kit, and it only takes a few minutes!
We show you how to disassemble your Gas Detector for regular maintenance. Different gas sensors are easy to change and replace in the field as long as you follow the steps.
A “Bump” test, or functional test, involves exposing a detector to a gas concentration that exceeds the units alarm set points, testing the sensors ability to respond.
What past customers have had to say about Shauna.
Jose V. (WS) 2:14 pm May 7, 2012
Joan B. 2:20 pm March 31, 2012
Samantha Z. (CA) 7:49 am Mar 8, 2012
Rachel E. 4:44 pm Feb 11, 2012
Todd K. (TX) 11:35 am Dec 7, 2011
Alan S. (OK) 8:51 am Oct 21, 2011