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Shauna Park

Our factory-trained gas detection expert, with over 10 years experience working with portable gas detection products

GAS DETECTORS SAVE LIVES. That's serious business. When you're out in the field you need to be sure you've got the right unit in your hands, that it's setup properly and that you know how to use it. When its in service, you need to be sure you've got the right parts on hand to get it quickly back in the field if it needs service or calibration. You need confidence that the spares and replacements you're ordering are right - the first time.

For all that, you need someone factory trained.

Shauna Park is our factory trained gas detection expert. In fact, she used to work for the manufacturer. Now she works for us: using her 10 years of gas detection experience and all that knowledge she's acquired to support customers just like you. It's a safe bet she can answer any question about the products on your first phone call or email. Sensor capability, calibration gas, spare parts, pricing, availability … straight from memory … like only someone factory trained can do.

Give it a try. Ask her any question. You'll have an accurate response, probably quicker than you think. And if you prefer to use the phone, it's no problem. Call her toll free at 1-877-766-5412 - ask for her by name.


Gas Detection How-To Videos with Shauna:

Meet Shauna Park: Our Gas Detection Expert

Shauna Park is our resident expert on all things gas detection. Between five years with the manufacturer BW and another five selling the units here at Optimum she knows the industry inside and out.

How-To: Calibrate a BW Gas Detector

Calibration is an important step to making sure your gas detector will sound the alarm when the proper threshold is passed. You can do this in the field using a calibration kit, and it only takes a few minutes!

How-To: Change the Sensors in a BW MicroClip XT

We show you how to disassemble your Gas Detector for regular maintenance. Different gas sensors are easy to change and replace in the field as long as you follow the steps.

How-To: Bump Test a BW Gas Detector

A “Bump” test, or functional test, involves exposing a detector to a gas concentration that exceeds the units alarm set points, testing the sensors ability to respond.

Testimonials

What past customers have had to say about Shauna.


“Shauna Park exhibits great potential with a present customer satisfaction as she goes way above other sales personel, not only with her knowledge but assisting with questions as well as having extreme customer relations.”

Jose V. (WS) 2:14 pm May 7, 2012


"Great service but most of all superior product. I really appreciate Shauna for her excellent service and BW/Optimum for offering such a great product."

Joan B. 2:20 pm March 31, 2012


“I am writing to comment on what a fabulous experience I just had with your order processing person, Shauna. She was super informative, super friendly and I genuinely felt that she cared about helping me more than making a sale.”

Samantha Z. (CA) 7:49 am Mar 8, 2012


“The individual I spoke with referencing the order (Shauna Park) made the ordering process easy. Thanks”

Rachel E. 4:44 pm Feb 11, 2012


“I do not do many references but I wanted to take a minute to thank Optimum Energy, and especially Shauna for their outstanding customer service. Shauna worked through all of her sources without once putting me on hold. Within just a few minutes she had found me a new PS24! I could not believe it!”

Todd K. (TX) 11:35 am Dec 7, 2011


“Shauna, I wish everyone I dealt with on phone orders was as pleasant and efficient as you. Thanks!”

Alan S. (OK) 8:51 am Oct 21, 2011